Harstad Evenes Airport (EVE) Car Hire

Please note for after hours reservations (pick-ups outside 8am-8pm Mon-Fri, 10am-2pm Sat or 10am-8pm Sun) this location is unmanned and it is therefore vital that your rental agreement is signed, and all payment authorisations are completed prior to your arrival. Please complete the check-in process via the link you will receive in your pre-check-in email 48 hours prior to pick-up. All information is required including full name, home address, phone number, email address, driving licence information and credit card details. Please note, for rentals outside normal business hours, your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
For after hours reservations, you will receive a link from our vendor partner Sharebox which will prompt you for driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys.

Arrival:
Once in the arrivals hall, you will find our rental office located to the left next to baggage claim.
You will find our office at the end. Walk past our office to the lounge area and our key box is attached to the wall.
Please follow the instructions emailed prior to arrival or those stated on the key box to get your key.
WiFi/data is needed to access the rental key for after hours reservations. If you cannot access WiFi/data, have any issues or need assistance, please contact our 24-hour helpline for assistance.
When you have collected your key, proceed by walking to the exit.
Once outside, turn right and go to the end of the terminal building, cross the road and the rental car park P10 will be on your right.
Your vehicle will be parked at a branded Alamo/Enterprise/National stall.
Your vehicle has been checked for damage and if there is any, it will be marked on the rental agreement that you will receive via email. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during business hours to inform us of the new damage.
To exit the parking area, follow the signs for 'Exit'

Return:
Follow the signs to P10. Entering the parking area, park your vehicle at an available stall marked Alamo/Enterprise/National. If the car park is full, please park your vehicle in the gravel area next to our parking area.
To drop off your key, please use our drop box in the terminal building. Once inside the terminal building, turn left and our office will be at the end. Walk past our office to the lounge area and our key box is attached to the wall.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact our 24-hour helpline for assistance.
The final invoice will be sent to your email within 72 hours.
Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damage until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.

Minimum age for renting from National Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.   

Vehicles can be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom only. Ferry crossings with the vehicle are permitted. A cross-border fee of 250.00 NOK per day applies. In all cases, customers must inform the hire branch of their intention to leave the country with the vehicle and will require an authorisation. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge of 10000.00 NOK.

Currently not offered in Norway.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage that reduces the renter's liability in case of damage to the body work, theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability up to the full market value of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
If included in the reservation or purchased, the excess amount is 15,000 NOK for all car classes except premium, luxury and passenger van categories where the deductible is 20,000 NOK. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine, if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.
 

Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size.

Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

All major credit cards, issued by either American Express, Mastercard, Visa or Diners Club are accepted. All cards presented must be in the renter's name. A security deposit plus the estimated cost of the hire will be taken at the time of hire. The deposit is 5000 NOK for the categories Mini, Economy, Compact, Intermediate, Standard, Full-Size and 8000 NOK for the categories Premium, Luxury.

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.

All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Outside of normal branch business hours (8am-8pm Mon-Fri, 10am-2pm Sat and 10am-8pm Sun) this station is unmanned, and for after hours reservations it is vital that your rental agreement is signed, and all payment authorisations are completed prior to your arrival. Therefore, please complete the check-in process via the link you will receive in your pre-check-in email 48 hours prior to pick-up. All information is required including full name, home address, phone number, email address, driving licence information and credit card details. Please note, for rentals outside normal business hours, your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
For after hours reservations, you will receive a link from our vendor partner Sharebox which will prompt you for driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys.

Arrival:
Once in the arrivals hall, you will find our rental office located to the left next to baggage claim.
You will find our office at the end. Walk past our office to the lounge area and our key box is attached to the wall.
Please follow the instructions emailed prior to arrival or those stated on the key box to get your key.
WiFi/data is needed to access the rental key for after hours reservations. If you cannot access WiFi/data, have any issues or need assistance, please contact our 24-hour helpline for assistance.
When you have collected your key, proceed by walking to the exit.
Once outside, turn right and go to the end of the terminal building, cross the road and the rental car park P10 will be on your right.
Your vehicle will be parked at a branded Alamo/Enterprise/National stall.
Your vehicle has been checked for damage and if there is any, it will be marked on the rental agreement that you will receive via email. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during business hours to inform us of the new damage.
To exit the parking area, follow the signs for 'Exit'

Return:
Follow the signs to P10. Entering the parking area, park your vehicle at an available stall marked Alamo/Enterprise/National. If the car park is full, please park your vehicle in the gravel area next to our parking area.
To drop off your key, please use our drop box in the terminal building. Once inside the terminal building, turn left and our office will be at the end. Walk past our office to the lounge area and our key box is attached to the wall.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact our 24-hour helpline for assistance.
The final invoice will be sent to your email within 72 hours.
Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damage until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.